Payment Policy
Last updated: 8 July 2026
At Calwryn, we offer secure payment options to ensure a smooth and safe checkout experience. Below you'll find a clear overview of accepted payment methods, currency handling, transaction security, and support options in case of payment issues.
At a Glance Overview
| Subject | Details |
|---|---|
| Accepted Payments | Major credit/debit cards, express checkouts |
| Currency | British Pound Sterling (GBP £) |
| Security Standard | SSL encryption & PCI DSS compliant |
| Billing Terms | Payment required in full at time of order |
| Fraud Prevention | Automatic screening for secure transactions |
Available Payment Options
We currently accept the following payment methods:
- Credit cards: Visa, Mastercard, American Express, and other major credit cards. Transactions are protected by anti-fraud systems and end-to-end encryption.
- Debit cards: major debit cards accepted.
- Express checkout: Apple Pay, Google Pay.
Payment Processing Flow
Payment must be completed when you place your order on our website. Order preparation and dispatch only begin once payment has been successfully confirmed by your card provider. If a transaction is declined or fails, no order will be created, and you will be notified to try again with a different payment method.
Prices and Taxes
All prices displayed on calwryn.com are shown in GBP (£). We reserve the right to adjust prices without prior notice, without affecting orders already confirmed. Any applicable VAT and additional costs are shown transparently in your order summary before payment is confirmed.
Transaction Security
All data traffic between your browser and our server is encrypted via the SSL protocol, indicated by the padlock icon in your browser's address bar. We do not store any sensitive card data — such as card number, expiry date, or CVV — on our servers. This information is processed directly by our payment gateway, in a secure and isolated environment, in compliance with PCI DSS standards.
Fraud Prevention
Orders showing signs of unauthorised or suspicious activity may be suspended or cancelled as a precaution. For higher-value purchases, our team may request additional identity verification to protect the cardholder.
Refunds and Disputes
All refund requests follow the rules detailed in our Returns & Refunds Policy, available on our website. Chargebacks considered unwarranted will be forwarded to our fraud review process. If you notice any discrepancy on your statement, please contact us at info@calwryn.com before contacting your card provider — our team is ready to help resolve it as quickly as possible.
Need Help?
For any questions or concerns related to payments, please contact us at:
Email: info@calwryn.com
Business Information
Trading Name: Calwryn
Address: 1 Rylandes Rd, Neasden, London NW2 7DY, United Kingdom
Phone: +55 31 9 8214 9705
Email: info@calwryn.com
Customer Service Hours
GMT (UTC+0)
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM